F.A.Q

If you have a question which is not in our F.A.Q list, don´t hesitate to contact us via faq@musikmotcancer.se.

If I can’t attend the live auction on-site, how can I make a bid?

If you can’t attend on-site you can also bid online during the live auction on the 8th of November, but you must first register to obtain a customer number to be able to bid online with

What payment options are availabel!

The following payment methods for the winning bid are available:

  • Cash payment – paid on-site and take home the item.
  • Credit card payment – pay by card on-site and take home the item.
  • Advance Invoice On-site – if the person with the winning bid is on-site an invoice will be sent the day after the auction via e-mail, this is so we can calculate the shipping costs and add them to the invoice, the items will then be sent when Music Against Cancer have received the payments.
  • Advance Invoice Online (both national & International) – if the person with the winning bid is not on-site an invoice will be sent the day after the auction via e-mail, this is so we can calculate the shipping costs and add them to the invoice, the items will then be sent when Music Against Cancer have received the payments.
  • PayPal payment is available for all on-line auction items, but only when the final invoice with all shipping costs included is received by the winning bidder.
How do I register to be able to place a bid?

How to register; Follow this link which will take you to the register page, choose your language and fill in all the necessary information, then follow the instructions on how to bid.

What are the shipping costs for countries outside of Sweden and the EU?

Shipping costs for countries outside of Sweden and the EU;

All other countries will be attended to on a case for case basis as it is very difficult for us to find out shipping costs for every country in the world. we recommend that auction members that want to bid for any of our items check out shipping costs to their own countries from Sweden.

Dilivery times Within EU?

Dilivery times Within EU; 2-8 working days

Dilivery times Within Sweden?

Dilivery times Within Sweden; 1-5 working days

What are the shipping costs for guitars or larger instruments within EU?

Shipping costs; Within EU – Including packaging, insurance (up to 5.000 EUR) and tracking ca 120 EUR Shipped with Swedish post (Posten)

NOTE! All shipping costs must be added to the final winning bid price.

What are the shipping costs for guitars or larger instruments within Sweden?

Shipping costs; Within Sweden – Including packaging, insurance (up to 5.000 EUR) and tracking ca 50 EUR with Swedish post (Posten)

NOTE! All shipping costs must be added to the final winning bid price.